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Remote Worker Solutions

Your team no longer works in one building. People log in from home, from hotels and from customer sites, and every one of them needs the same secure access to files, business apps and the office phone system. A DrayTek Vigor router acts as the VPN server for all of them — built in, with no per-user licenses — so remote access is part of the network you already own.

Remote workers connecting to the office through a DrayTek VPN
One Vigor router at the office gives every remote user an encrypted path back to company resources.

How it works

Each laptop or phone opens an encrypted VPN tunnel across the internet to the Vigor router at the office. Once connected, the user works as if they were at their desk — shared drives, line-of-business apps, printers and IP phones all behave the same. Branch offices connect in the same way, with a permanent router-to-router tunnel.

VPN topology for remote users and branch offices
Remote users and branch offices all terminate their VPN on the office Vigor router.

1 Connect remote users

Most devices already include a VPN client, so there is often nothing to install. Use the built-in client where you can; for everything else, DrayTek’s free Smart VPN Client adds SSL VPN and OpenVPN on every platform.

DeviceBuilt-in client (no app needed)With the free Smart VPN Client
WindowsIKEv2 EAP, or L2TP over IPsecSSL VPN or OpenVPN
macOSIPsec XAuth (macOS “Cisco IPsec”)SSL VPN or OpenVPN
iOS / iPadOSIPsec XAuthSSL VPN or OpenVPN
AndroidIPsec XAuthSSL VPN or OpenVPN

Tip: for IPsec-based connections choose the AES-SHA256 security method — it gives the best mix of security and speed on Vigor routers.

Remote user working from home or on a business trip
At home or on the road, the same login reaches the same office resources.

2 Link your branch offices

Each branch router keeps a LAN-to-LAN VPN tunnel open to headquarters, so branch staff reach company resources without any VPN software on their computers. If headquarters also connects to a cloud server, the branches can reach it through HQ.

Recommended: an IPsec tunnel with AES-SHA256 for site-to-site links.

LAN-to-LAN VPN between headquarters and branch offices
Branches dial permanent LAN-to-LAN tunnels to headquarters.

3 Pick the router for your office

Size the router at headquarters by how many people and sites connect at the same time:

Vigor2136 Series

Vigor2136 Series

Home and small offices

Up to 16 VPN tunnels · 390 Mbps IPsec

Vigor2927 Series

Vigor2927 Series

Small businesses with two internet links

50 VPN tunnels (25 SSL/OpenVPN) · up to 800 Mbps IPsec

Vigor2962

Vigor2962

Growing companies and multi-site HQs

200 VPN tunnels (50 SSL/OpenVPN) · 1 Gbps IPsec

Vigor3912 Series

Vigor3912 Series

Large headquarters and MSP hubs

500 VPN tunnels (200 SSL/OpenVPN) · 3.3 Gbps IPsec

Keep your existing office network

No need to replace the router you already have. Add a Vigor router inside the office network and let it handle VPN only — DrayTek calls this a single-arm VPN:

  1. Connect the Vigor router’s WAN port to a DMZ port on your current gateway, or forward the VPN ports to it (for example port 443 for SSL VPN).
  2. Install Smart VPN Client on each device, pick the VPN type, and either add the office network as a route or let the VPN become the default route.
  3. Connect — and start working from home.

The same set-up works for LAN-to-LAN tunnels between offices.

A Vigor router added behind the existing office router to serve VPN
A Vigor router behind your existing gateway, serving VPN only.

Private IP from your ISP? Use VPN Matcher

Some ISPs — and most 4G/LTE providers — hand out private IP addresses. A VPN server behind that kind of NAT normally cannot accept incoming tunnels. DrayTek VPN Matcher solves this: register your Vigor routers with the free VPN Matcher service and it exchanges the connection details between server and branches, so the tunnel comes up anyway.

DrayTek VPN Matcher connecting routers behind NAT
VPN Matcher brokers the connection when the VPN server sits behind a private IP.